Hyperlific ships within the United States. Please read the product description, condition notes, photos and any final-sale notice before ordering.

Vintage, collectibles and limited editions

Used and vintage gear, limited-edition comics, signed items, original art, and other items clearly marked final sale are not eligible for returns, except as explained under “Damaged, defective, incorrect or misdescribed orders” below. Vintage and used items may show the age, wear, repairs or other characteristics disclosed in their listings.

Made-to-order items

Items clearly identified as made to order, including applicable shirts and art prints, are final sale and cannot be returned for size or color preferences. The exceptions for damaged, defective, incorrect or misdescribed orders below still apply.

Stocked merchandise

For eligible regularly stocked merchandise, request a return within 30 calendar days after delivery. This 30-day return option does not apply to vintage, limited-edition, signed, original-art, made-to-order or other products identified as final sale before purchase, even when they are in stock. Items must be unworn, unwashed, unaltered and in their original condition, with original tags and included accessories. Contact us before sending anything back. Once we authorize a return, ship it within 14 calendar days. We recommend a tracked shipping method.

For eligible stocked merchandise returned for reasons other than damage, a defect, our error or a material difference from the listing, you pay return shipping and the original shipping charge is not refundable. We do not charge a restocking fee for an eligible return. If you make your request within the 30-day window, it remains timely even if we respond afterward.

Damaged, defective, incorrect or misdescribed orders

The 30-day request window and the unworn, unwashed, original-condition, tags and accessories requirements above apply to returns of eligible stocked merchandise for reasons other than damage, a defect, our error or a material difference from the listing. They do not automatically disqualify a claim for damage, a defect, an incorrect item or a material difference from the listing, including a problem discovered after opening or using an item.

Final sale does not prevent you from reporting an item that arrives damaged or defective, is incorrect, or is materially different from its listing. Contact us with your order number, a description and, where helpful, photos. Please report shipping damage promptly and keep the item and packaging while we review it. This request does not shorten any rights you have under applicable law.

We’ll work with you on an appropriate remedy, which may include a replacement, repair or refund, as applicable. If a return is needed because of our error or a covered problem, we’ll provide instructions and cover necessary return shipping. An applicable refund includes the affected item, related tax and attributable original shipping.

Processing refunds

We aim to respond to return requests within 3–5 business days. After an authorized return is delivered to us, we’ll inspect it and initiate any approved refund to the original payment method within 10 business days. Your bank or payment provider may take additional time to post it.

Shipping delays and cancellations

If we cannot ship within the stated timeframe, we’ll provide any notice, consent, cancellation and refund options required by law. Any legally required refund deadline takes precedence over the processing timeframe above.

Contact and legal rights

Contact us through the Hyperlific contact page. Nothing in this policy limits rights that cannot be waived under applicable law.